| Info Loker | Lowongan Kerja Sales Account Manager B B Saas For Local Services Remote |
| Tanggal | 1 September 2026 |
| Perusahaan | TRUSTYTECH PTE LTD |
| Kota | Remote |
Info Terbaru Lowongan Kerja Sales Account Manager B B SaaS For Local Services Remote Remote September 2026 di TRUSTYTECH PTE LTD. Selamat Sore bagi sobat yang sedang mencari pekerjaan. Semoga tidak berhenti untuk mencari pekerjaan yang pas dengan impian Anda. Memang kadang mencari pekerjaan yang cocok sangatlah tidak gampang di tahun 2026 ini. Pada kesempatan ini admin akan memberikan info Lowongan Kerja Sales Account Manager B B SaaS For Local Services Remote Remote September 2026 di TRUSTYTECH PTE LTD. Berikut ini informasi lebih rinci mengenai Lowongan Kerja Sales Account Manager B B SaaS For Local Services Remote Remote September 2026 TRUSTYTECH PTE LTD.
Berikut ini adalah deskripsi kerja yang harus Anda penuhi untuk mengisi Lowongan Kerja Sales Account Manager B B SaaS For Local Services Remote Remote September 2026 TRUSTYTECH PTE LTD yang dibuka pada 1 September 2026 ini:
About EasyBiz
EasyBiz (TRUSTYTECH PTE. LTD., Singapore, UEN 201807539R https://www.easybizcloud.com/) is the operating system for local service businesses: laundries, home cleaning, repair and alteration shops. One platform runs their POS, online store, customer app, delivery drivers, CRM and marketing, with an AI assistant that sets up in minutes what used to take an agency weeks.
Real Singapore merchants run on EasyBiz every day, taking payments and printing receipts. This is a fully remote role based in Indonesia, working the same time zone as our customers.
We are AI-heavy by design. Our customers get an AI assistant inside the product, and so do you. It answers your questions, does setup work for you, and can teach you the whole system. You do not need to arrive an expert.
WHAT YOU WILL OWN
Setup: configure each new customer's products, prices, outlets and receipt printers so they are genuinely live in their first week.
Training: walk owners and their staff through the system over video or phone. Your student may be a 62-year-old cashier who only uses WhatsApp.
Daily support: handle tickets and messages. Why is the receipt not printing? How do delivery orders come in? Work out yourself whether it is a configuration issue or a bug before escalating.
Retention: these are standard accounts on a few hundred SGD a month. You keep them live, using the product, and not churning.
Documentation: turn the questions you answer twice into help centre articles and SOPs, and feed them to our AI assistant so you never answer them a third time.
REQUIREMENTS
2+ years in SaaS customer success, onboarding, implementation or technical support. POS, retail, F&B or e-commerce SaaS is a strong plus.
Fluent Mandarin and English, spoken and written. Many of our merchants are Singaporean Chinese business owners who prefer to be served in Mandarin, while our product, documentation and backend are in English. This is a hard requirement.
Genuinely patient, and able to explain complex things in plain language. This matters more than anything else on this list.
Self-troubleshooting: when a printer will not pair or orders are not arriving, you can narrow down where the problem is instead of forwarding it straight to engineering.
Remote-disciplined: the follow-up you promised actually happens. Your queue lives in a system, not your head.
Based in Indonesia, working Singapore hours (WIB is one hour behind Singapore).
NICE TO HAVE
Hokkien or another Chinese dialect. Experience writing help centre content or tutorials. You already use AI tools heavily in your daily work.
WHAT WE OFFER
IDR 12,000,000 to 18,000,000 per month, based on experience.
Fully remote, no clock-in.
Work directly with the founder, no layers. The customer feedback you collect shapes what we build next.
A product that ships fast, and an AI assistant that does the boring half of your job.
HOW TO APPLY
In your application, answer this in 3 to 5 sentences: tell us about the last time you taught someone completely non-technical to use a piece of software. How did you do it?
We read these before CVs.
Work Location: Remote
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